Neurometrics Privacy Policy

Neurometrics Institute takes privacy very seriously. Any information we collect or track is confidential and thus WILL NOT BE DIVULGED to any third party without your permission unless otherwise required by law. Our primary goal for collecting and tracking information is to provide you with the best possible experience while you use our services. The following is a detailed list specifying the information we gather and how we use it.

Login Name / Password : These fields are gathered in order to restrict access to our services to those who have registered through our website. These fields are required in the registration process.

Name & Email address : This data is gathered for customer service purposes. Your email address will be our primary means of contacting you about changes to our service or your account. Once you have registered, you will be able to decide how often you would like to be informed of changes. These fields are required during the registration process.

Phone / Fax Number : This data is optional, and is only requested so we can provide you with better customer service should you need it.

Address : This data is required, and is used exclusively for billing purposes.

Tracking Information : We continuously track activity on various parts of our website so we may focus our efforts on areas that will most benefit our customers.

Customer Service : When you request technical support or customer service we record your specific question and the suggested resolution so we can provide better service in the future if necessary. In some cases, we may list your question in a Frequently Asked Question list to help our other customers, but none of your personal information will appear in these listings.

We reserve the right to change this policy at anytime. In the event that this policy is changed, we will notify you of the change by e-mail.

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